Try text-to-speech monthly
Eligible users can unlock a free monthly package. Free credits refresh each month and unused free credits do not roll over.
Help center
Frequently Asked Questions
Everything you need to know about credits, pricing, voice models, downloads, commercial usage, refunds, and AI audio generation with GenerateAudio.
Transparent credit rules
No subscription model
Commercial-use guidance
Refund policy explained
Most asked before purchase
Quick confidence checks
These answers explain the policies most likely to affect trial users, creators, and teams evaluating GenerateAudio.
No recurring credit subscription
Paid packages are one-time credit purchases. You buy credits when a project needs more generation capacity.
Use audio in real projects
Generated audio may be used for personal or commercial projects, subject to your rights in the source text, voice samples, and applicable terms.
Getting Started
Start generating AI speech
Learn what GenerateAudio is, when an account helps, and how the basic text-to-speech workflow works.
What is GenerateAudio?
GenerateAudio is a web app that converts text into speech using Google-powered voice models. It is built for creators, teams, and businesses that need natural-sounding voiceovers, narration, podcasts, audiobook workflows, and other spoken-audio projects. For a broader product overview, visit the Product Guide page.
How do I get started?
Open the app, enter your text, choose a language and voice model, select your audio settings, and generate audio. You can start from the Home page and create an account from My Account if you want access to account-based features such as credit management, operation history, and custom voices.
Do I need an account to use GenerateAudio?
GenerateAudio allows limited trial use without registration, but registered accounts unlock fuller access, including the monthly free package, paid credits, account management, long audio workflows, and custom voice creation where available. If you plan to use the app regularly, an account gives you the most complete workflow.
Credits & Pricing
Credits, free package, and pay-as-you-go pricing
Understand how credits are used, how free monthly credits work, and why paid packages are not a recurring subscription.
What are credits and how are they used?
GenerateAudio uses a credit-based system. Credits are deducted based on how much text you process and which voice model you choose. Different models have different costs, so the same amount of credits can produce different character totals depending on the voice you use. Current packages and model costs are listed on the Pricing page.
Can I get free credits?
GenerateAudio offers a free monthly package for eligible users. The eligibility check is performed only once per email address, device and/or IP address. After an eligible account unlocks the package, the current free credit amount refreshes every month. Unused free credits do not roll over to the next month.
The exact amount and unlock flow may depend on the current app configuration, sign-up method, and anti-abuse checks, so the Pricing and Product Guide pages should be treated as the current source of truth for the latest offer.
How do I unlock the free package?
If you sign up with Google, you get the first part immediately after sign-up. To unlock the remaining credits, make your first Short Audio.
If you sign up with email address, go to My Account, edit your profile and complete the Profile Name. Then go to the Home page and make your first Short Audio.
After that one-time unlock flow is completed for an eligible account, the free package refreshes automatically every month.
Is GenerateAudio a subscription?
No. GenerateAudio is positioned as a pay-as-you-go service rather than a recurring subscription model. Paid packages are one-time credit purchases, and eligible users can keep using the monthly free package without recurring billing.
Do credits expire?
Paid credits do not expire unless otherwise stated at the time of purchase. The app is positioned as a pay-as-you-go service rather than a recurring subscription model, so you can keep unused paid credits for later work or request a manual refund for unused paid credits minus a fixed 10% payment processing cost.
Free monthly credits are different: eligible accounts receive the current free package each month, and unused free credits do not roll over or qualify for payment refunds.
Voice Models & Audio
Voice quality, workflows, and formats
Compare voice model categories, generation modes, and production formats for short and long audio work.
What is the difference between Short Audio and Long Audio?
Short Audio is designed for fast, near-instant generation and supports requests up to 5,000 bytes. Long Audio is designed for larger projects and supports requests up to 100,000 bytes using asynchronous processing, which means generation takes longer and completes in the background. If you are comparing the two workflows, the Product Guide page explains the main limits and use cases.
Which voice models are available?
GenerateAudio currently presents several voice model categories, including Chirp3-HD, Neural2, Wavenet, Standard, and Custom Voices. These options differ in quality, style, and credit cost. If you want a quick model overview, check the voice model breakdown and the current per-character costs on the Pricing page.
What file formats can I download?
GenerateAudio supports WAV (LINEAR16) and MP3 for short audio workflows. Long audio is currently provided in WAV format only. If you need full-quality production output, WAV is the default lossless option used across the site.
Commercial Usage
Using generated audio in public projects
Guidance for creators, businesses, and teams using AI voice output beyond private tests.
Can I use generated audio for commercial projects?
Yes. GenerateAudio states that generated audio may be used for personal or commercial projects. However, you are responsible for making sure you have the rights to the source text, any uploaded voice samples, and your intended use under applicable law and the site's Terms of Use.
Refunds & Billing
Refunds, paid credits, and billing clarity
How refund requests work, what is excluded, and where to confirm the current service rules.
Are payments or credits refundable?
Yes. Unused paid credits can be refunded on request, minus a fixed 10% payment processing cost. Free monthly credits, promotional credits, trial credits, and credits already used for audio generation are not refundable.
To request a refund, use the Contact Us form and include the email address used for your account or purchase. Refunds are processed manually and may take up to 7 business days. Failed audio operations may still receive automatic credit restoration according to the app's current implementation. For the current service rules, see the Terms of Use.
Downloads & Limits
Download access and generation limits
Important limits for saving generated files and planning longer text-to-speech projects.
How long are audio downloads available?
Generated audio download links are time-limited. Based on the current implementation described on the site, signed download links are available for about 24 hours after generation. If you need to keep your files, download and back them up promptly after processing completes.
Custom Voices
Private voice creation workflow
What custom voice creation requires and where to start if the feature is available for your account.
Can I create a custom voice using voice cloning?
Yes, if the feature is available for your account. Custom voice creation requires a consent recording and a reference sample, and you must be the voice owner or have lawful permission to use that voice. Custom voices are associated with your account, and the full workflow is described on the Voice Cloning page.
Privacy & Accounts
Account data, deletion, and support
Where to find privacy terms, account deletion details, and company support routes.
How do you handle privacy and account deletion?
GenerateAudio explains its data handling in the Privacy Policy and Terms of Use. Users can delete their account from the account area, but some anti-abuse and security records may be retained to protect the service and prevent fraud.
How can I contact support?
You can contact GenerateAudio through the site's existing Contact Us flow. For company and policy background, the site also links to About Us, Privacy Policy, and Terms of Use.
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Still have questions?
Contact support or explore the app
Generate audio with the free monthly package, compare pricing, or contact support if you need help with credits, refunds, accounts, or custom voices.